Developer Advocate, Elastic
Some of his more interesting past gigs include building a poker search and analytics engine; a system for tracking and analyzing the jail population in Louisville, Kentucky; and ground software to command and control earth-imaging satellites. Today, Shaunak works as a Developer Advocate at Elastic, the makers of Elasticsearch, Logstash and Kibana.
Shaunak will join our panel on ROI and metrics in developer relations.
Beforehand, he'll give his talk on measuring the impact of developer relations.
Developer Relations. Developer Experience. Call it what you want, but it’s clear that this is a growing practice area at organizations that count developers amongst their customers. And as with any new practice area, sooner or later it becomes necessary to answer the question: are we succeeding? That question is usually followed by its close cousin: what meaningful metrics can we track to help us measure success?
I have been fortunate in my career to be a Developer Advocate at two community-minded organizations, Rackspace and Elastic. Drawing on my own experiences as well as those of my peers, I have put together a set of metrics that I consider important to our craft. For each metric, I will explain why it’s worth tracking and how to avoid any pitfalls. I will also demonstrate some of the tools and techniques we use to track these metrics at Elastic.
If you have been grappling with the question of metrics, want to learn how to track them, or have strong opinions on the topic, this talk is for you.